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      Home About Us Culture

      Our Culture

      We are here to make a difference for the businesses, people and communities we serve by providing guidance and support during critical moments.

      We are a “brains” business. Clients hire us for what we know and what we can help them accomplish. This defines our culture. We are people who thrive on working together, harnessing our collective intelligence across business units, borders and backgrounds.

      We are people who speak up, and leaders who listen, because there’s always a better way to do things. We are people who live fully, because people who love their lives bring their best selves to every challenge. We are people who build trust by doing the right thing, even when it's not the easiest thing.

      I believe one of the most important things about being a great company is always seeking a smarter way and having a culture that believes we can build something better."

      — Dan Glaser, President and CEO

      Our culture is what makes our company more than the sum of its parts.
      It rests on four commitments:

      • Enabling Client Success
        Marsh & McLennan Companies helps clients identify new opportunities by addressing the full range of risks, facilitating capital flows and overcoming barriers to investment.

        • SUPPLY CHAIN

          Supply chain experts at Marsh are helping multinational clients address increasingly protectionist trade policies and design more resilient solutions to supply chain risks — now at their highest levels since 1995.

        • INSURANCE TRENDS

          Guy Carpenter is compiling the most comprehensive statistical picture ever of the US insurance industry — 30 years of data from 1,000 companies — to help insurers better understand how their business is evolving.

        • TALENT

          As cyber security becomes a strategic discipline, Mercer is helping CEOs win the race for top talent and organize the right mix of staff, consultants and contractors to meet tomorrow’s challenges.

        • TECH FOR CLIENTS

          Digital trading tools designed by Oliver Wyman Labs are helping online marketers automate pricing decisions on every transaction by analyzing data from searches, inventory, costs and even competitors’ data in the time it takes to click.

      • Finding the Smarter Way
        Innovation is everybody’s business. We celebrate colleagues who show us new ways to do things, whether it’s a better office process or a breakthrough for a client.

        • CYBER SECURITY

          Marsh Global Analytics is improving business’s ability to foresee the likelihood of cyber attacks and their potential severity, enabling companies to tighten their defenses and make informed insurance-purchasing decisions.

        • TECHNOLOGY

          Advisors at Guy Carpenter are helping insurers adopt online platforms that reduce costs for their clients and use analytics to step up to complex risks that they might have shunned in the past.

        • WOMEN AT WORK

          Researchers at Mercer are documenting the untapped power of women in the workplace — a potential GDP increase of $12 trillion. Data from 3.2 million employees in 42 countries makes this the largest study of its kind.

        • ENERGY

          Oliver Wyman is advising energy producers on how to incorporate renewable sources into their business strategies, helping bring new technologies to scale and accelerating a low-carbon future.

      • Working Side by Side
        Collaboration is the soul of our enterprise and diversity is a fundamental strategy. We succeed when we bring the widest range of people and views to the table.

        • CAPITAL MODELING

          Guy Carpenter and Oliver Wyman are enabling insurers to step to more risks by giving them more certainty about how much money they’ll need to reserve for claims — often the biggest risk on their balance sheets.

        • GENDER EQUALITY

          Mercer and Oliver Wyman are leading the discussion on the factors that keep women out of leadership roles in the corporate sphere, and in limited roles in much of the world — a $3 trillion talent waste worldwide.

        • BUILDING RESILIENCE

          Catastrophe analysts at Marsh and Guy Carpenter are making sure that industry, governments and insurers absorb the lessons of natural and man-made disasters to improve prevention, preparation and response.

        • GOVERNANCE

          Across Marsh & McLennan Companies, we’re helping CEOs balance obligations to shareholders with a global society’s increasingly insistent demands for transparency and accountability, which is fast becoming a new competitive advantage.

      • Living the Greater Good
        Clients trust us with their most pressing challenges and ardent goals. We are committed to integrity in everything that we do, building trusted relationships with our clients, shareholders, communities and each other.

        • CAMPUS SAFETY

          Marsh is helping educational institutions navigate 21st Century risks — including sexual assault, cyber security and the nightmare of an active shooter scenario — so that students, educators and administrators can work with confidence.

        • NATIONAL RESILIENCE

          Guy Carpenter is showing policy makers how disaster recovery can be swifter and cheaper if more of the potential risk were funded before the fact by private sector investors.

        • ENABLING INCLUSION

          Mercer networks enable senior executives around the world to share information and best practices in creating more diverse and inclusive corporate environments and addressing regional challenges.

        • SOCIAL INVESTMENT

          Oliver Wyman is helping the British government establish a transformative social investment organization by codifying social investment practices at 100 of the world’s largest corporations.

      What makes our company and its culture special?

      Corporate Citizenship

      The energy and skills of our over 75,000 colleagues can be a powerful resource. As a global organization, we focus on challenges where our expertise can make a difference. Here is some of what we're doing right now.

      See MoreIn our latest Citizenship Report

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      Fostering Colleague Engagement

      Our resource groups are communities of colleagues with shared interests or backgrounds who come together to make the company better.

      Gurgaon SOS Village Painting 12-16

      Volunteering Around the World

      In 2017, our colleagues volunteered in more than 50 countries — an increase of 300% in participating countries since 2012.

      Reducing-Carbon-Footprint

      Reducing Our Carbon Footprint

      In 2012, we set a goal to reduce global carbon emissions by 20% by the end of 2017, using 2009 as the base year. We met this goal two years early.

      THIS IS WHAT WE EXPECT FROM OURSELVES.

      A single code of conduct governs how over 75,000 of us behave wherever we do business. Its title sums up what we’re striving for: The Greater Good. We invite you to read it.

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